Master community-led growth by exploring proven techniques.

Transform your community-led growth strategy by putting your community front and center. Foster loyalty, amplify organic reach, and create genuine brand ambassadors.
  • Master the community-led approach and learn how to build engaged communities.

  • Get practical tips and tools for real-world applications you can put into action immediately.

  • Impress potential employers with a CLG qualification that shows off your expertise.
Community-Led Certified: Core

Master community-led growth by exploring proven techniques.

Transform your community-led growth strategy by putting your community front and center. Foster loyalty, amplify organic reach, and create genuine brand ambassadors.
Master the community-led approach and learn how to build engaged communities.

Get practical tips and tools for real-world applications you can put into action immediately.

Impress potential employers with a CLG qualification that shows off your expertise.
Community-Led Certified: core badge
Course overview.
  • Step up your community-led growth (CLG) game with a course that covers the core pillars of CLG.

    You’ll master the principles that underpin CLG, so you can better tackle challenges with confidence and best practices – and mobilize your community to success.

    By learning to leverage your community as a driver for growth, you can better identify your target audience, boost your go-to-market strategies, turn members into brand champions, and capitalize on user–generated content.

    Our Community-Led Growth Certification aims to help you wow your leadership team and key stakeholders, as well as navigate the community landscape as a whole.

    Unlock the secrets of community managers and customer advocates from global orgs and use them to accelerate growth. 
Community-Led Certified: core badge
Course overview.

Step up your community-led growth (CLG) game with a course that covers the core pillars of CLG.

You’ll master the principles that underpin CLG, so you can better tackle challenges with confidence and best practices – and mobilize your community to success.

By learning to leverage your community as a driver for growth, you can better identify your target audience, boost your go-to-market strategies, turn members into brand champions, and capitalize on user–generated content.

Our Community-Led Growth Certification aims to help you wow your leadership team and key stakeholders, as well as navigate the community landscape as a whole.

Unlock the secrets of community managers and customer advocates from global orgs and use them to accelerate growth. 
By the end of this course, you'll be able to...
  • Identify your ideal customers
    Find the right target audience and the key brand champions who will help you grow.

  • Set clear goals
    Implement clear community OKRs and learn to measure success.

  • Reduce churn
    Understand what works and how to best sustain your community to avoid churn.
Community-Led Certified: Core
Community-Led Certified: Core
By the end of this course, you'll be able to...

Identify your ideal customers
Find the right target audience and the key brand champions who will help you grow.

Set clear goals
Implement clear community OKRs and learn to measure success.

Reduce churn
Understand what works and how to best sustain your community to avoid churn.

"This is a great introduction course to the fundamentals of starting your community build journey. There are key steps you should consider and upon completion you should have a firm grasp at what is required."


Jennifer Susinski, Global Customer Advocacy & CM at Taulia

Learn from industry experts like:

Jennifer Susinski

Global Customer Advocacy & Experience Manager at Taulia

David Spinks

David Spinks

VP of Community at Bevy

Kevin Lau

Kevin Lau

Vice President of Customer Engagement at Freshworks

Rebecca Boucher

Rebecca Boucher

Community Director at The Alliance

Katie Smeal

Director of Customer Marketing & Advocacy at Outreach

Michael Francisco

Vice President Marketing at Common Room

What's included?

Content
6 comprehensive modules offering a foundation of community-led growth knowledge and insights, straight from the experts.

Templates
12 customizable, tried-and-tested templates and frameworks to solidify your newfound knowledge.

Expert insights
Actionable tips from seasoned experts and brands like Taulia, The Alliance, and more.

Flexibility
100% self-paced course that allows you to learn the way it best suits you and your busy schedule.

Coursework 
6+ hours of content, 60 chapters, and 15 exam questions to help you put what you’ve learned into practice.

Certification
Official certification once you pass all exams, helping you to boost your marketability.

"Running a community is so much more than just writing community posts and keeping the community alive. Your course really dives into a key part: creating that strategic and strong foundation where every action you perform in the community as a manager tracks back to a business goal."


Pida Pairawan, Customer Marketing Manager at Rubrik

What's included?
Content
6 comprehensive modules offering a foundation of community-led growth knowledge and insights, straight from the experts.
Templates
12 customizable, tried-and-tested templates and frameworks to solidify your newfound knowledge.
Expert insights
Actionable tips from seasoned experts and brands like Taulia, The Alliance, and more.
Flexibility
100% self-paced course that allows you to learn the way it best suits you and your busy schedule.
Coursework 
6+ hours of content, 60 chapters, and 15 exam questions to help you put what you’ve learned into practice.
Certification
Official certification once you pass all exams, helping you to boost your marketability.

What to expect from Community-Led Growth Certified

Write your awesome label here.

Looking to learn as a team?


If you're looking to get a team of three or more certified, then speak to Kyle about team rates on kyle@customersuccesscollective.com.

P.S. If you need help convincing your boss, we've done the hard part for you.

Looking to learn as a team?


If you're looking to get a team of three or more certified, then speak to Kyle about team rates on kyle@customersuccesscollective.com.

P.S. If you need help convincing your boss, we've done the hard part for you.
Course curriculum.

FAQs.

Who's this Community-Led Growth certification for?

Community-Led Growth Certified: Core is perfect for people who want to harness the power of community-led strategies. Whether you’re a community veteran or new to the field, this certification is for you.

How does the certification work?

It's entirely self-paced and 100% online, allowing you to work through the modules in the way that suits you (and your goals) best. You’ll also be invited to take part in activities and, at the end of each module, you have exam questions to answer. If you pass them all, you’ll become Community-Led Growth Certified.

How long will the certification take to complete?

It takes approximately 6 hours to complete.

What happens if I don’t pass the exams?

If you fail the first time, you can retake the exam. If you don’t pass the second time around, unfortunately, you won’t get the certificate. However, you’ll always have the new knowledge and skills you acquired and will have access to the course materials for life (so you can brush up on the bits you slipped up on).

How long will I have access to the content?

 Forever! A single, one-off payment gives you unlimited access to all the certification content for life.
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